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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Payton

November 27, 2024

5  out of  5
rating by Payton
"Tia was so helpful! She was straight forward about pricing and offered a lot of helpful information"
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ausage mataitusi

November 26, 2024

4  out of  5
rating by ausage mataitusi
"Joseph is a very helpful individual who assisted me throughout the beginning of this process up to the final stage. He offered an awesome service and he also gave me advice based on his experience and credential. Thank you State Farm for your service."
We responded:
"Joseph is indeed a valuable member of our team, and I'm glad he could assist you throughout the process. Your feedback about his service and advice is much appreciated. Thank you for choosing State Farm, and if you have any further questions or need assistance in the future, our office is here to help!"
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edwin sirongo

November 22, 2024

5  out of  5
rating by edwin sirongo
"Joseph Obunga referred me to state farm insurance and Joseph at state farm was really helpful."
We responded:
"Thank you, Edwin, for sharing your experience! I'm glad Joseph was able to assist you effectively. We appreciate Joseph's referral and are grateful for your trust in our services. If you have any further questions or need assistance in the future, our office is here to help!"
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IVANIA NIYERETH ALVAREZ ESCOBAR

November 21, 2024

5  out of  5
rating by IVANIA NIYERETH ALVAREZ ESCOBAR
"Excelente servicio, muy buena atención y eficacia de parte de la srta Nielka respecto a la cotización de mi seguro de automóvil."
We responded:
"¡Gracias, Ivania, por tu excelente reseña! Me alegra saber que Nielka te brindó una atención eficaz y de calidad en la cotización de tu seguro de auto. Nos esforzamos por ofrecer el mejor servicio posible y comentarios como el tuyo nos motivan a seguir mejorando. Si necesitas más ayuda en el futuro, no dudes en contactarnos. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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savannah dena

November 21, 2024

5  out of  5
rating by savannah dena
"Tia is amazing!"
We responded:
"Hi Savannah, Tia is indeed fantastic! We're happy to know she made such a positive impact. Thank you for sharing your experience with us. If you need any further assistance, feel free to reach out. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Michael Hearld

November 16, 2024

5  out of  5
rating by Michael Hearld
"Great customer service here. Stefano has helped me out a few times and has always done an excellent job!👌"
We responded:
"Michael, thank you for your kind words! I'm glad to hear that Stefano has been able to assist you effectively. We truly appreciate your recognition of his efforts. If you need any further assistance, our office is always here to help. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Chris Ellis

November 12, 2024

5  out of  5
rating by Chris Ellis
"Thank you to Brian for always being so helpful. Very good customer service."
We responded:
"Chris, thank you so much for your kind words! I'm glad to hear that you find our customer service helpful. We always strive to provide the best support possible. If you ever need anything else, don't hesitate to reach out. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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XiongHmong

October 31, 2024

5  out of  5
rating by XiongHmong
"Joseph, Provided us with great discount on our auto and home insurance"
We responded:
"Thank you for sharing your positive experience! I'm glad to hear that he was able to provide you with great discounts on your auto and home insurance. We appreciate your feedback and are always here to help with any future needs. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Dylan Outerson

October 30, 2024

5  out of  5
rating by Dylan Outerson
"Had a great, easy, and informative experience with the Office Manager here. Got me all set up with a new policy in a matter of minutes and even helped me get my other policy through another company cancelled. All documentation was emailed to me almost immediately. Very professional team and process. Glad I reached out."
We responded:
"Dylan, thank you for sharing your positive experience! I'm glad our Office Manager could assist you efficiently and professionally. It's great to know that the transition to your new policy was smooth and that you received all the necessary documentation promptly. We appreciate your kind words and are here for any future needs or questions you might have. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Yongpeav Ou

October 15, 2024

5  out of  5
rating by Yongpeav Ou
"Joseph Nguyen Always help me with the best service and fast Response thank you for his help and answering"
We responded:
"Hello Yongpeav we appreciate you taking the time to share your thoughts. I'm glad to hear that Joseph has been providing you with excellent service and quick responses. We truly appreciate your kind words and are grateful to have Joseph on our team. If you ever need further assistance, don't hesitate to reach out. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Kryss Cali

October 13, 2024

5  out of  5
rating by Kryss Cali
"Gracias Nielka por ayudarme a cotizar la aseguranza de mi vehículo :)"
We responded:
"Kryss, muchas gracias por tu comentario positivo. Me alegra saber que Nielka pudo ayudarte con la cotización de tu seguro de vehículo. Estamos aquí para ayudarte con cualquier otra necesidad que tengas. ¡Gracias por confiar en nosotros! - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Colby Easton

October 11, 2024

5  out of  5
rating by Colby Easton
"I had a wonderful experience working with Zach Neuhaus. He was friendly, knowledgeable, and even followed up with me a few months later."
We responded:
"Colby, thank you for sharing your experience! I'm happy to hear that Zach provided you with friendly and knowledgeable service, and it's great that he followed up with you later. We appreciate your feedback and look forward to assisting you with any future needs. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Tiffany Gamman

September 27, 2024

5  out of  5
rating by Tiffany Gamman
"Had a great experience working with Brian and Tia. They got my husband and I excellent rates on our car insurance and home owners insurance bundle! 10/10 would recommend!"
We responded:
"Tiffany, thank you for your wonderful review! I'm glad to hear that you and your husband had a great experience with our office. It's fantastic that we could help you secure excellent rates on your auto and homeowners insurance bundle. Tia and the rest of our team appreciate your recommendation and are here for any future needs or questions you might have. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Jesser Juarez

September 20, 2024

5  out of  5
rating by Jesser Juarez
"I just want to say that my experience was great Stefano was great explained everything to me with patience super nice 👍"
We responded:
"Thank you, Jesser, for sharing your positive experience! I'm glad Stefano could assist you with patience and clarity. We appreciate your kind words and look forward to helping you with any future needs. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Tamara Campbell

September 20, 2024

5  out of  5
rating by Tamara Campbell
"Went for an outo quote . And tia was verry Nice and helpful."
We responded:
"Tamara, thank you for your wonderful review! I'm glad to hear that Tia was able to assist you with your auto quote and that you found her to be very nice and helpful. We appreciate your feedback and are here for any future needs or questions you may have. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Paul B.

September 13, 2024

5  out of  5
rating by Paul B.
"Saved a bunch of $ switching to them. Stefano rocks - ask for him and tell him I sent you 👍"
We responded:
"Paul, thank you for sharing your positive experience! I'm glad Stefano could assist you in saving money. We appreciate your recommendation and are always here to help with any future needs. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Nielka Reyes

September 10, 2024

5  out of  5
rating by Nielka Reyes
"Very helpful assistance"
We responded:
"Thank you, Nielka, for your kind review. I'm glad you found our assistance helpful. If you need anything else, feel free to reach out. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Sharon Arnowitz

September 5, 2024

5  out of  5
rating by Sharon Arnowitz
"More than a great experience. Joseph Nguyen was superb. Not high pressure and was quick to respond to all my questions. I much appreciate his patience and helpful suggestions. Loved dealing with him, he is a great team member. Thank you Joseph."
We responded:
"Sharon, thank you for sharing your experience! I'm glad Joseph was able to assist you effectively and provide helpful suggestions. We appreciate your kind words about his patience and responsiveness. If you need any further assistance, our office is here to help. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Daniel Chamonica

August 30, 2024

5  out of  5
rating by Daniel Chamonica
"Stefano Nolasco is so EFFICIENT AND VERY HELPFUL 🩵🩵🩵 As a leasing agent, I appreciated how fast and professional he’s always been !!! For sure going to keep referring my clients to get a quote with STEFANO Nolasco since he’s so knowledgeable with renters insurance, my recent move-ins even love him!!! KEEP GOING 💪🏽"
We responded:
"Daniel, thank you for your wonderful review! I'm glad to hear that Stefano has been efficient and helpful. It's great to know that his knowledge of renters insurance has been beneficial for your clients. We appreciate your referrals and look forward to continuing to assist you and your clients. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Ha Dong

August 21, 2024

5  out of  5
rating by Ha Dong
"Tia Was a very dedicated insurance salesman, quick and concise, explained to me very clearly and helped me buy insurance for my home and car so quickly. I highly recommend for everyone"
We responded:
"Thank you, Ha, for your wonderful review. I'm glad Tia was able to assist you quickly and clearly with your home and auto insurance needs. We appreciate your recommendation and are here for any future assistance you might need. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Bibiana Fuentes

August 21, 2024

5  out of  5
rating by Bibiana Fuentes
"I highly recommend this office, specifically because of Stefano Nolasco. He really listens to you and explains what is a better option for you, in addition to that he speaks Spanish. For all the Spanish speaking people , este es el lugar indicado y pregunten por Stefano."
We responded:
"Thank you, Bibiana, for your wonderful review! I'm glad Stefano was able to assist you effectively and provide clear explanations. It's great to know that our Spanish-speaking clients feel comfortable and well-served. We appreciate your recommendation and are here for any future needs you may have. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Salman Hassan

August 17, 2024

5  out of  5
rating by Salman Hassan
"I dont know where to begin But let me say this, i have been insured by so many companies throughout the years but i have never seen people with more professinalism and more knowlege of what they are doing than Tia & Jeff, Jeff has great sensor humor and care about his clients, he let me know all the details & answered all the questions i was asking him in knowledgeable way. Tia was above and beyond she answered all my questions and she even explain to me in great detail some of the coverages and how to be safe should something arise later down the road, I have had state farm before but i was not satisfied with them, i am more than happy now, thank you jeff & Tia for getting me affordable price while giving me an amazing experience side of state farm!!!"
We responded:
"Hey Salman, Thanks a lot for your review. I'm glad to hear that Jeff and Tia provided you with such a positive experience. It's great that Jeff's sense of humor and detailed explanations made a difference for you. Tia's dedication to ensuring you understand your coverage is something we truly value. We're happy you're satisfied with the service and pricing. If you need anything else, feel free to reach out. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Florencio Bueno

August 17, 2024

5  out of  5
rating by Florencio Bueno
"Excelente servicio. Llevo 5 años con esta agencia y es altamente recomendable. Por los últimos dos años el agente Estefano ha sido nuestro asesor y ha realizado un trabajo encomiable. Respetuoso, paciente, didáctico, con pleno dominio de su trabajo. Agradecemos tu asistencia."
We responded:
"Hi Florencio, Gracias por sus amables palabras y por confiar en nuestra agencia durante estos 5 años. Me alegra saber que Estefano ha sido de gran ayuda y que su dedicación y profesionalismo han sido valiosos para usted. Estamos aquí para cualquier cosa que necesite. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Jennifer P

August 16, 2024

5  out of  5
rating by Jennifer P
"Shout out to Joseph! He was very helpful and was very patient while walking me through everything."
We responded:
"Hey Jennifer, Thanks for the awesome review! I'm glad Joseph could help you out and provide the patience you needed. If you have any more questions or need further assistance, feel free to reach out. - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
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Destinee Chisa

August 9, 2024

5  out of  5
rating by Destinee Chisa
"Tia is always so on top of my account, not only does she get back to me quickly but she is always willing to look into options. I've been with State Farm and working with Tia now since 2013, her professionalism, follow up and kindness are always top tier! I am grateful to be with the Brian Harris State Farm team!"
We responded:
"Hey Destinee, Thanks a ton for your awesome review! I'm so glad to hear that Tia has been providing you with such excellent service since 2013. Her professionalism, quick follow-ups, and kindness are truly appreciated. We're grateful to have you with our team and look forward to continuing to assist you with all your insurance needs! - Brian Harris - State Farm Insurance Agent, Federal Way, WA"